Mercure Nairobi Upper Hill

Mercure Nairobi Upper Hill

$$$$|View on mapNairobi, Kenya|
8.4
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Rooms and Guests2 Guests, 1 room
Mercure Nairobi Upper Hill
$$$$
Overview

Located about a 10-minute drive from Central Business District, the upscale Mercure Nairobi Upper Hill hotel features Wi-Fi throughout the property and complimentary private parking on site. The 4-star upscale hotel is in Upper Hill, which is a bustling commercial hub where skyscrapers such as Britam Tower dominate the skyline, 15 minutes by car from such natural sights as Uhuru Park.

Location

The property is about 5 km from Wilson airport and a 15-minute ride from such cultural venues as Kenya National Archives. Situated in the heart of Nairobi, the Mercure Nairobi Upper Hill is nearly 25 minutes' walk from Jeevanjee Gardens. You can easily find Finix Casino 25 minutes' stroll from this upscale accommodation.

KCB/Equity bus stop is also only a short drive from Mercure Nairobi Upper Hill hotel.

Rooms

The property welcomes guests to 44 air-conditioned rooms. Some of them come with complimentary wireless internet and a satellite TV along with a mini-bar, tea and coffee making facilities. They are furnished with stylish decor. The private bathrooms feature a separate toilet and a shower, along with such comforts as a hairdryer and towels.

Eat & Drink

Breakfast is provided in the restaurant. Guests can relax and have a snack in the lounge bar. The bar area includes a lounge. The restaurant Sikia Fine Dining Restaurant is a few steps from this Nairobi hotel.

Leisure & Business

The property provides a sunbathing terrace and spa therapy for an additional fee. A gym facility and a swimming pool are available at the Mercure Nairobi Upper Hill. A wellness area will surely add to a perfect stay.

Good to know
Check-in/Check-out
from 14:00-23:59
until 11:00
Amenities
Public parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A full breakfast is served at the price of US$30 per person per day. 
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Arabic, Hindi, Swahili
Building
Number of floors:14
Number of rooms:44
Former name
Crowne Plaza Hotel
Price calendar
Check availability and prices for your dates now!

Rooms and availability

King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
  • Shower
  • Bathtub
Superior King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
  • City view
  • Shower
  • Bathtub

Facilities

Main facilities

Free Wi-Fi
Free parking
Luggage storage
24-hour services

24-hour security

Food/ Drinks

A la carte restaurant

Lobby bar

Shuttle

Shuttle service

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

  • Exercise gym

Services

  • Shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Bank service
  • Wake up service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor heated swimming pool
  • Ballroom
  • Spa & wellness centre
  • Sauna
  • Steam room

Room view

  • City view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities

Bathroom

  • Private bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Mercure Nairobi Upper Hill

💵 Lowest room price 143 C$
📏 Distance to centre 2.0 km
🗺️ Location rating 7.8
✈️ Distance to airport 4.0 km
🧳 Nearest airport Wilson, WIL

Location

Address
The address has been copied.
Kenya Road Upper Hill Po Box 25574, Nairobi, Kenya, 00100
Map view
Kenya Road Upper Hill Po Box 25574, Nairobi, Kenya, 00100
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Upper Hill
490 m
Restaurant
Baraka Restaurant
20 m
Restaurant
Kitchen 9
20 m
Restaurant
Bonds Garden Restaurant
260 m
Restaurant
Larder
570 m
Restaurant
Upperhill Springs
720 m

Reviews of Mercure Nairobi Upper Hill

8.4 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
#9 of 316 hotels in Nairobi
Location7.8
Rooms8.8
Service9.2
Dining7.0
General10.0
Facilities8.2
Guest reviewsWrite a Review
  • N
    Nicholas
    United Kingdom
    left 7 reviews
    Wrote a review on 16 Nov
    Needs improvement
    Doesn't recommend the hotel
    Location7.0
    Rooms5.0
    Service6.0
    Dining5.0
    5.0
    room cleanliness
    family access

    the hotel had a rather unkempt vibe, as if cleaning was a myth. also, my family was scattered across floors—really? only one key card? absurd! for the inconvenience, a complimentary fruit basket would have been a lovely touch—just a thought! almost left a glowing review, but alas, it fell short.

    King Room
  • C
    Christopher
    United Kingdom
    left 2 reviews
    Wrote a review on 15 Sept
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms7.0
    Service6.0
    Dining6.0
    6.0
    great location
    family fun
    helpful staff
    room access issue

    The location is great for family fun, and we enjoyed visiting The Village Market with its awesome kids' playground and fun activities. The staff, especially Nicolas, were helpful, delivering medicine promptly to my room when I needed it for my sprained ankle.

    My wife says that having better room access for families would enhance the experience.

    King Room
  • E
    Evelyn
    United Kingdom
    left 7 reviews
    Wrote a review on 19 Jun
    Great
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service10.0
    Dining7.0
    8.0
    welcoming staff

    Recommended for a group getaway

    The first person at reception was super welcoming, brought us drinks and hand towels while we waited. The room was big and clean, and honestly, the staff made us feel like we were at home, always ready to help.

    It wasn't exactly cheap but it was an acceptable price for the services.

    King Room
  • J
    Jessica
    United Kingdom
    left 3 reviews
    Wrote a review on 07 Jun
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.0
    friendly staff
    good breakfast
    quick service
    spotty wifi

    Great stay with amazing staff

    Had a lovely experience here! The staff were super friendly, always ready to help. Breakfast was a highlight, especially the fresh fruit. Just a heads up, the wifi was a bit spotty at times, but they sorted it out quickly. a solid place for a short stay!

    King Room
  • L
    Lily
    United Kingdom
    left 13 reviews
    Wrote a review on 25 Mar
    Perfect
    Recommends the hotel
    Location8.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    welcoming staff
    top-notch food
    clean rooms
    missing fridge

    my stay at the mercure was incredible! the welcoming staff made my experience memorable, especially the amazing service from felix and his team. top-notch food and spacious, clean rooms exceeded my expectations during my visit to nairobi.

    no fridge in the room.

    King Room

FAQ about Mercure Nairobi Upper Hill

Which attractions can we visit during our stay at Mercure Nairobi Upper Hill hotel?
You can visit Jamia Mosque, placed around a 10-minute ride from Mercure Nairobi Upper Hill hotel or August 7th Memorial Park, which is 2.1 km away.
What is the nearest airport to Mercure Nairobi Upper Hill?
Wilson airport lies within 5 km of Mercure Nairobi Upper Hill and is reachable with a 7-minute drive.
Is airport shuttle provided by the upscale 4-star Mercure Nairobi Upper Hill?
Airport shuttle which will take you to the upscale 4-star Mercure Nairobi Upper Hill with a 7-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Is there free parking in the Nairobi hotel?
Yes, the Nairobi hotel offers guests to park their cars at parking spaces for free.
What are the recommended dining options during the stay at the upscale 4-star Mercure Nairobi Upper Hill?
Guests of the upscale 4-star Mercure Nairobi Upper Hill can dine just outside the property in a highly rated—10/10 according to reviews—restaurant Sikia Fine Dining Restaurant offering international cuisine.
Does the 4-star Mercure Nairobi Upper Hill serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the 4-star Mercure Nairobi Upper Hill.
What payment methods are accepted in the upscale 4-star Mercure Nairobi Upper Hill?
Payment methods in the upscale 4-star Mercure Nairobi Upper Hill include:
  • сash
  • Mastercard
  • Visa
  • American Express
What room types does the upscale 4-star Mercure Nairobi Upper Hill hotel comprise?
The upscale 4-star Mercure Nairobi Upper Hill hotel provides such room types as King Room and Superior King Room.
Which facilities are included in the rooms at the upscale 4-star Mercure Nairobi Upper Hill?
Every room at the upscale 4-star Mercure Nairobi Upper Hill includes a flat-screen TV with satellite channels as well as an individual safe for guests' security.
Does the upscale 4-star Mercure Nairobi Upper Hill hotel staff speak foreign languages?
Yes, the staff of the upscale 4-star Mercure Nairobi Upper Hill hotel can speak Hindi, Swahili, Arabic, Japanese, and Spanish.
Does the hotel provide business facilities?
For business travellers the hotel offers a conference space and meeting rooms as well as a xerox and a desk.
Which facilities does the upscale 4-star Mercure Nairobi Upper Hill hotel provide?
The upscale 4-star Mercure Nairobi Upper Hill hotel includes such facilities as currency exchange and a lift, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
Is swimming pool available at the hotel?
Yes, the hotel features a swimming pool.
Which children services are offered at the upscale 4-star Mercure Nairobi Upper Hill hotel?
For guests staying at the upscale 4-star Mercure Nairobi Upper Hill hotel with their children, babysitting service will be very useful.

Best-Rated Mercure Hotels around Nairobi

With Mercure, guests can expect a warm welcome and a stress-free stay. Each hotel in the brand prides itself on unique design, highlighting local culture and cuisine. Mercure also values sustainability and encourages guests to participate in eco-friendly practices during their visit. With an emphasis on comfort and convenience, Mercure offers a truly authentic and memorable experience for all guests.

Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 room